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Shipping Policy

Processing Times

All orders are processed within 48 hours or 2 business days, and sent to warehousing for dispatch.

To have your order expedited through the process we offer priority processing which will ensure your product is sent within 24 hours or 1 business day.

Shipping Times

Due to Covid19 restrictions we allow a window of 2-12 days delivery time to most of Europe and USA. For other worldwide please allow up to 25 days.

While we endeavour to have your packages delivered as soon as possible, please be aware that sometimes the delivery might extend outside of this, and in that case, please contact support staff immediately at support@melodybox.co.uk

Partial refunds may apply if you are made to wait beyond our delivery period.

Shipping Cost

At this point in time, we do not offer express delivery option due to the cost involved. Our shipping speeds are relatively quick and to provide the best value for our customers we have secured a logistics method in which we can provide a free shipping option, no additional costs involved!

Shipping Restrictions

Italy & Canada are currently the only places that restricts incoming packages to be shipped in to. Anywhere else worldwide will have no issues receiving our products.

Shipping Taxes

As we ship with a premium shipping method, all taxes are included and you will not be required to pay these upon receipt of your goods.

Accepted Payment Methods

We are proudly verified through Verisign and the Norton security gateway.
As we are partnered with Stripe we accept all major credit cards including Visa, Mastercard and Amex.
We also provide express payment and checkout options including Paypal and Apple Pay.

Fast Shipping Worldwide

Orders processed within 48 hours, tracked and delivered within 2 weeks.

30-Day Money Back Guarantee

If you are not satisfied after 30 days we will refund you for your entire order.

Safe & Secure Checkout

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